Privacy Policy

1. Introduction

Welcome to Moonal Exchange. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.moonalexchange.com, use our services, or interact with us.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Financial Information: Payment details, billing information, and transaction history.
  • Technical Data: IP address, browser type, operating system, and usage data related to your interactions with our website.
  • Usage Data: Information about how you use our website and services, including pages visited and the duration of your visit.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: To process transactions, manage your account, and provide customer support.
  • To Improve Our Website: To analyze usage patterns and enhance user experience.
  • To Communicate with You: To send updates, promotional materials, and important notices related to our services.
  • To Comply with Legal Obligations: To fulfill legal, regulatory, and compliance requirements.

4. How We Share Your Information

We may share your personal data in the following circumstances:

  • With Service Providers: We may share data with third-party service providers who assist us in delivering services, such as payment processors, IT support, and marketing services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to legal requests or proceedings.
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy (if applicable).

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.